Shipping and Returns

Shipping

We currently ship within the continental United States. To ship outside of the continental United States, please email hello@swairhair.com and we will make it happen! 

Returns

Not satisfied? SWAIR will accept returns on merchandise purchased through the website within 14 days of receiving your order for a full refund, less any original shipping charges. Please contact hello@swairhair.com for your free return label.

Order Tracking and Delivery

Upon checkout, an email confirmation of your purchase will be sent, along with tracking information. Unless a rush delivery option is selected, orders typically ship within 2 business days. Note that during busy shipping periods, such holidays or sales, orders may take slightly longer to ship. Orders shipped via USPS generally arrive in 3-5 business days.

Lost or Stolen Packages

In the event that your order is lost, stolen or damaged en route to the shipping address provided, SWAIR will provide a replacement(s) at no charge. If a package is safely delivered, but is lost, stolen, or damaged after arriving at the shipping address, SWAIR is not responsible for the loss incurred.